How should I handle a signing link?

Treat a signing link as private. Use the invitation intended for you and ask the sender to resolve an incorrect recipient or expired link.

Updated

Treat a signing link as private. Use the invitation intended for you and ask the sender to resolve an incorrect recipient or expired link.

Steps#

  1. Check that the invitation and displayed signer identity are yours.
  2. Do not forward the signing link or paste it into a public message or support screenshot.
  3. If the identity is wrong, stop and contact the sender through a known channel.
  4. If the page says the link expired, ask the sender for help getting a valid invitation.
  5. Describe any error to support without including the token-bearing URL.

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