How should I handle a signing link?
Treat a signing link as private. Use the invitation intended for you and ask the sender to resolve an incorrect recipient or expired link.
Updated
Treat a signing link as private. Use the invitation intended for you and ask the sender to resolve an incorrect recipient or expired link.
Steps#
- Check that the invitation and displayed signer identity are yours.
- Do not forward the signing link or paste it into a public message or support screenshot.
- If the identity is wrong, stop and contact the sender through a known channel.
- If the page says the link expired, ask the sender for help getting a valid invitation.
- Describe any error to support without including the token-bearing URL.