Welcome to Demand Signatures. These Terms of Service ("Terms") govern your access to and use of the Demand Signatures platform and related services (collectively, the "Service") provided by Demand Signatures ("we," "us," or "Company"). By creating an account or using the Service, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use the Service. By using the Service, you represent and warrant that you meet these requirements.
2. Account Registration
To use certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for safeguarding your password and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.
3. Use of the Service
The Service allows you to upload documents, request electronic signatures, and manage signed documents. You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:
- Use the Service to send, store, or process any content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Interfere with or disrupt the Service, servers, or networks connected to the Service
- Attempt to gain unauthorized access to any part of the Service or its related systems
- Use the Service in any manner that could damage, disable, overburden, or impair the Service
- Use automated means (bots, scrapers, etc.) to access the Service without our prior written consent
4. Electronic Signatures
The Service facilitates the execution of electronic signatures in compliance with the Electronic Signatures in Global and National Commerce Act (ESIGN Act) and the Uniform Electronic Transactions Act (UETA). By using the Service, you acknowledge that electronic signatures created through the Service are legally binding and enforceable to the same extent as handwritten signatures, subject to applicable law.
5. Your Content
You retain ownership of all documents, data, and content you upload to the Service ("Your Content"). By uploading Your Content, you grant us a limited, non-exclusive license to store, process, and transmit Your Content solely for the purpose of providing the Service to you. We will not access, use, or share Your Content except as necessary to operate the Service, comply with the law, or as otherwise described in our Privacy Policy.
6. Plans and Pricing
The Service is available under various plans, including a free tier and paid plans. Pricing, features, and limits for each plan are described on our Pricing page. We reserve the right to modify our pricing and plans at any time, with reasonable notice to existing subscribers.
7. Payment and Billing
If you subscribe to a paid plan, you agree to pay all applicable fees. Fees are billed in advance, monthly or annually depending on the plan you choose, through our payment processor, Stripe. A free trial converts to a paid subscription at the end of the trial period unless you cancel before then. You may cancel at any time from your billing portal; access to paid features continues until the end of the period already paid for. Fees are non-refundable except as expressly stated in these Terms or required by applicable law. If a payment fails, we may reduce your workspace to the Free plan's limits after the payment processor's retry period.
8. Intellectual Property
The Service, including its design, features, code, and branding, is the property of Demand Signatures and is protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse-engineer or attempt to extract the source code of the Service.
9. Termination
You may close your account at any time by contacting us. We may suspend or terminate your account if you violate these Terms or if we discontinue the Service. Upon termination, your right to use the Service ceases immediately. We may retain Your Content for a reasonable period to comply with legal obligations, resolve disputes, or enforce our agreements.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEMAND SIGNATURES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify and hold harmless Demand Signatures, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Delaware.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.
15. Contact Us
If you have questions about these Terms, please contact us:
Email: support@demandsignatures.com