How do I check signing progress?

Open the document to check its status, recipient progress and recorded activity.

Steps#

1. Open the document from your document list.
2. Read Status in Details.
3. Review Recipients to see the progress shown for each person.
4. Expand Activity for recorded events; use Load more when offered.
5. If progress seems incorrect, give support the document identifier and the time you checked.

What to record for support#

Before opening a support request, note the document status, the affected recipient’s displayed progress and the most recent relevant activity. Include the time and timezone when you checked, but do not copy a private signing link into the request.

Screenshots#